Logan Companies Product Return Policy
At Logan Companies, we want you to be completely satisfied with your purchase. If for any reason you are not, our return policy is designed to be simple and straightforward.
Eligibility for Returns
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Returns are accepted within 15 days from the date of purchase.
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The product must be unused, in the same condition you received it, and in the original packaging.
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A valid proof of purchase (receipt or order confirmation) is required for all returns.
Non-Returnable Items
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Products that have been used, installed, or damaged after delivery.
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Custom or special order items.
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Any product not in its original condition.
Return Process
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Contact Us: Before returning a product, please contact our customer service team at info@logancompanies.com for return authorization.
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Return Shipping: You are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective product).
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Refunds: Once your return is received and inspected, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange a product, contact us within 7 days of receiving your order.
Contact Information
For questions or concerns regarding returns, please reach out to our customer service team at info@logancompanies.com